People

Proud, determined and ambitious

Shared values underpin everything we do and define our work and personal lives. Our people are proud to be passionate, skilled and ambitious. They are:

Passionate about their work and determined to make a difference.
Equipped with life or lived experience and professional skills and qualifications.
Ambitious for themselves, their careers and the life chances of the people they support.

Our Team

Our highly-trained professional team are passionate about changing lives.

Staff Introductions

In this thoughtful and engaging interview, Naomi Thompson shares her insights as Regional Manager for Supporting Lives and Charter Recovery Housing Group. Known for her compassion, dedication, and expertise, Naomi provides a meaningful overview of the recovery services and support systems offered by both organisations.

Job Vacancies

If our story has inspired you – find out how you can join us.

Real stories of transformation

Our success is best reflected through the powerful experiences shared by those who have lived in our homes. These heartfelt stories reveal the profound impact of our dedicated staff and the supportive environment we provide. Watch and be inspired by the journeys of resilience, hope, and transformation.

Exceptional support, lovely well-furnished property that feels like home and not just some random place. I love that the staff are relatable to us and have had their own lived experience of recovery. I wouldn’t be where I am today if it wasn’t for this company and I am so grateful to Naomi and the team.

SHANE

Living in recovery housing has kept me clean, it has given me routine and structure again. I now have hope again. The staff here are second to none and what they have done for me I will never forget. The staff are from the same walk of life that we are and we all get on really well, this place has given me somewhere to turn me life around and I’m a lot more positive about my future. I feel really settled, content and happy within my home.

LEE

I don’t have a bad word to say about recovery housing, the staff go above and beyond to support me in any way. I was new to recovery before I came into recovery housing and now I’m 110 days clean, prior to coming into recovery housing I was a walking relapse. Testing, group work, the staff and their support and experience and living with other people in recovery has helped me to find my own recovery journey.

MICHAEL

The best service around the north east, 100%, hands down. The staff go above and beyond for you, the groups and walks is different to what is offered anywhere else and is key to my recovery. The houses are immaculate, you can’t get much better!

TOM

I love how we have full support 24/7. I’ve been in a lot of other places and it’s clear the staff here actually care, you can tell with them it’s not just a job. This is one of the nicest and best places I’ve lived, and I’ve a lot of places. I really feel settled here.

MATTY