Why culture matters at Charter Recovery Housing 

At Charter Recovery Housing, we’ve discovered a little secret: culture isn’t just a term used to describe an organisational approach, ethos or aspiration it’s the everyday expression of passion, authenticity and dedication to make a difference. If you’ve ever wondered why people rave about our workplace, it’s because we put a lot of heart and soul into creating a culture where everyone feels they belong, can have their say and be listened to.

What makes our culture tick?

Culture is the glue that holds us all together. We are all about making sure everyone feels valued, supported, ready to roll up their sleeves, get stuck in or put the kettle on!

  1. Respect and Kindness: Think of this as our no-nonsense policy. We’re big on treating everyone with respect and kindness because, let’s face it, nobody’s got time for drama. Empathy is our middle name! We believe in understanding each other’s unique contributions and celebrate diversity.
  2. Teamwork Makes the Dream Work: Sure, we could say that teamwork is crucial, but that sounds a bit cliché, doesn’t it? Instead, let’s just say this: we know that the best results come when we all pitch in and collaborate. From coming up with new innovative ways to supports our clients, and each other, celebrating the wins (big or small) and good times, and supporting each other through the losses and difficult times, we’re all about that team spirit.
  3. Growth, Growth, Growth: We’re not just talking about the company here; we’re talking about you, too. Personal and professional growth is a big deal for us. We offer training, mentorship, and opportunities to help you advance. If you’re keen on learning and growing, you’re in the right place.
  4. Strong Brand Values (that our staff and residents live and work by):
    • People
      We believe in people’s inherent ability to change and celebrate both success and failure, understanding that failure is an important milestone from which to learn and grow. Everyone has their own ambitions and we provide opportunities to help people achieve these.
    • Safety
      Ensuring our residents and staff live and work in a safe environment where they can be productive and are able to focus on their goals without feeling threatened or stressed.
    • Accountability
      An acceptance of responsibility for honest and ethical behaviour towards others. Taking ownership of the consequences from your decisions and actions.
    • Collaboration
      Working in partnership with other health and social care agencies to maintain a service-based recovery community. Ensuring honesty and being trustworthy are key drivers in creating a safe and supportive environment, where residents and staff can thrive and learn from each other’s similar life experiences.
    • Empathy
      Having the ability to listen to, and genuinely empathise with, someone else’s situation without judgement. Offering compassion and emotional/practical problem-solving skills.
    • Equality
      An inclusive and non-judgemental attitude which focusses on ‘what’s strong’ and not ‘what’s wrong’, providing everyone with an equal opportunity for a better future irrespective of their background.

Inclusivity and equal opportunities: our guiding stars

We’re proud to be an inclusive workplace where everyone’s voice is heard. It’s the secret ingredient to innovation and success. Here’s how we keep things fair and equitable:

  • Fair Hiring Practices: We’re all about giving everyone a fair shot. Our hiring process aims to be as unbiased as possible, making sure we find the best fit for the team, no matter where you’re from or what your background is. We positively encourage those with lived experience to apply for our vacancies.
  • Growth for All: Whether you’re climbing the career ladder or just starting out, we make sure that everyone has the same chances to shine. Talent and hard work are what count here.
  • Inclusive Policies: From flexible working hours to employee support programmes, we’re committed to making sure everyone feels included. We want you to bring your whole self to work.

Be a part of our growth story

Charter Recovery Housing is on an exciting growth trajectory, and we want you to be a part of that journey. If you’re someone who’s passionate about making a real difference and ready to dive into a culture that feels like home, we’d love to hear from you. Call us or send us a message using our website contact page.

Why join us?

  • Make an Impact: Join a team that’s genuinely making a difference in people’s lives.
  • Supportive Environment: Work in a place where you’ll be appreciated and encouraged to grow.
  • Inclusive Culture: Be part of a team that celebrates diversity and values your contribution.

Ready to join us?

If you’re ready to jump in and be part of a workplace that’s as dynamic and supportive as it is friendly, we’d love for you to apply.

Charter Recovery Housing and Supporting Lives are not just workplaces; they’re collectives. So, if you’re looking to make a difference while working in a place that values you, why not join us?

What’s on offer?

There are opportunities to work for our sister company, Supporting Lives stage 1 & 2 services. Click on the links below to apply and find out more. 

Housing Support Workers (flexible hours)
Business Administrator (25 hours per week)

Apply today and help us shape a brighter future — one kind gesture at a time.

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